Terms and Conditions
Terms and Conditions for AzizDates.com
Company Policy
- The terms "members," "users," and other references include both genders equally; masculine language is used for convenience only.
- The website www.azizdates.com operates as an online platform for selling Medjool dates.
Terms of Use
- Users over 18 years old with a valid credit card may make purchases.
- Conditions for accepting a purchase:
1. Approval from the buyer's credit card company.
2. Availability of requested products in stock.
3. Delivery address within the company's shipping zones, including Israel, Europe, and America.
- If products are out of stock, consumers will be notified within three business days.
Services Policy, Prices, and Ordering
- Medjool dates are offered for sale in sizes ranging from 1kg to 10kg. Pictures on the website are for illustration purposes only.
- Users can add items to the shopping basket, adjust quantities, and proceed to checkout.
Cancellation of a Transaction
- The company reserves the right to cancel a transaction due to errors, buyer eligibility issues, or at its discretion.
Payment for Services
- Payments are accepted via bank transfer or credit card. Credit card details are securely transmitted.
- Users preferring not to provide details online can contact customer service by phone.
Purchaser Details and Site Security
- Buyers must enter personal and order details when placing an order. Providing false information is a criminal offense.
- The site uses encrypted security protocols for data transfer.
- The company is not responsible for technical issues preventing site operations.
Ownership and Retention of Rights
- Site materials are protected by copyrights and trademarks. Users may not modify, publish, or use for commercial purposes without permission.
- Downloading is allowed for personal, non-commercial use only.
Limitation of Liability
- The company is not responsible for product details provided by manufacturers/importers.
- Efforts are made to ensure information accuracy, but liability is limited to the amount paid for the product/service.
- The company is not liable for server safety or illegal user activities.
Indemnification and Compensation
- Users misusing the site agree to indemnify and compensate the company for any claims, expenses, or damages incurred.
Privacy Statement
- Personal details are kept confidential unless required by law or in case of suspected malicious activity.
- Information may be used for user benefits and will not be given to third parties.
Shipping and Delivery
- Shipping options are available to Israel, Europe, and America through various services. Refer to the Delivery Information Page for more details.
Warranty Exercise Policy
Warranty Details
- Warranty specifics are provided on the product page. Inspect products immediately upon arrival and report any issues within two business days.
Product Return Policy
- Returns are accepted within 30 days of receiving the product if the packaging is unopened, the product is undamaged and unused, and it is in perfect condition.
- Returns must be arranged in advance, and a 5% cancellation fee may apply. Return shipping costs are the buyer's responsibility. Original shipping fees are non-refundable.
Attention
- Food products are subject to specific hygiene standards; opened or used products cannot be returned or refunded.
- For more details, refer to the Warranty Information Page.
Age Restriction and User Consent
- Users must be at least 18 years old to make purchases on www.azizdates.com.
- Compliance with legal age restrictions and regulations in the user's jurisdiction is the user's responsibility.
Age Verification Policy
Overview
- Legal Requirement: Users must comply with the legal age requirement for purchasing food products.
- Age Restriction: Users must be at least 18 years old to make purchases.
Verification Methods
- Account Registration: Users provide age-related information during registration, which may be verified.
- Third-Party Age Verification: Age confirmation may involve third-party services.
- Document Submission: Users may need to submit a valid government-issued photo ID for age verification.
User Agreement
- Consent to Age Verification: By using the website, users consent to age verification checks.
- Responsibility: Users must provide accurate information during the age verification process.
Non-Compliance
- Denial of Access: Users not meeting the age requirement or failing age verification will be denied access.
- Reporting Underage Access: Users should report suspected underage access to customer support.
Changes to Policy
- Policy Updates: The age verification policy may be updated periodically. Users should review the policy regularly.
For questions or concerns regarding the age verification policy, contact customer support.